Refund & Cancellation Policy

Last updated: August 8, 2026 · D&D Events, d/b/a D&D Luxe Events Planning and Management

Cancellations and refunds

We understand plans change. Because our services are reserved for a specific event date, our refund terms are based on how far in advance of your event you cancel:

• 30 days or more before your event date: you are entitled to a full refund of amounts paid for the cancelled services.
• Fewer than 30 days before your event date: payments are non-refundable. By that point we have reserved your date, declined other bookings, and begun (or completed) planning and vendor work on your behalf.

How to cancel

To cancel or reschedule, email us at hello@ddeventsco.com with your name, event date, and booking details. Your cancellation is effective on the date we receive your email, and that date determines which refund tier applies.

How refunds are issued

Approved refunds are issued to the original payment method used at checkout. Please allow up to 10 business days for the refund to appear on your statement after we confirm it, depending on your bank or card issuer.

Third-party costs

Where we have paid third-party vendors on your behalf, refunds of those amounts are subject to each vendor's own cancellation terms. We will pass through any vendor refunds we recover for you.

Questions

If you have any questions about this policy or the status of a refund, contact us at hello@ddeventsco.com or write to us at 2026 Kimberly Dr, Mount Juliet, TN 37122.